Questions You Might Wonder


Q: Is Moon Linen a legitimate company?

A: Yes. Moon Linen is an Indian artisanal bedsheet brand based on hand-dyeing 
techniques. We're a small, independent operation focused on quality over quantity. 
Each sheet is made with care. We dye 1-2 sheets per batch to ensure even colour 
and quality. We're not a mass-produced brand. We're a craft brand.

Q: Is Moon Linen 100% cotton?

A: Yes. Every Moon Linen bedsheet is made from 100% organic cotton. We use quality cotton that's soft, breathable, and durable. No blends, no shortcuts. 
Each sheet is hand-dyed with Jacquard Procion MX dyes, which bond permanently 
to the cotton fibres.

Q: Where is Moon Linen based?

A: Moon Linen is an Indian brand. We're based in India and hand-dye all our 
bedsheets locally. Everything is made in-house, from the dyeing process to 
packaging. We ship across India and will ship internationally in a few months.

Q: How are Moon Linen sheets different from other brands?

A:Moon Linen is different:
• Hand-dyed (each sheet is unique)
• Small batch production (1-2 sheets per batch)
• Soft cotton (breathable, durable)
• Artisanal quality (we control every step)
• Limited colours (curated, not overwhelming)
• We remove the decision fatigue and have curated collection to help you choose soft colours.
We prioritize quality and uniqueness over quantity.

Q: What does hand-dyed mean?

A: Hand-dyed means we manually dye each bedsheet using a traditional process:
1. We soak the sheet in soda ash (fixative)
2. We dissolve the dye in warm water
3. We stir the sheet in the dye bath for 30-45 minutes, constantly
4. We cure it in a sealed bag for 12 hours
5. We wash it in cold, warm, and hot water to set the colour

This is why each sheet has slight colour variations. It's artisanal, not 
machine-perfect. That's the beauty of it. Our intent is to make soft colours for you.

Q: How long do Moon Linen sheets last?

A: Moon Linen sheets are made from pure cotton and hand-dyed with 
permanent dyes. With proper care, they last 3-5 years or longer. 

Care tips:
• Wash in cold water with gentle detergent
• Avoid hot water (fades colour)
• Avoid bleach and harsh chemicals
• Air dry or tumble dry low
• Iron on low heat if needed

The more you care for them, the longer they last.

Q: Will the colour fade?

A: Procion MX dyes are among the most colourfast dyes available. Once properly 
cured and washed, the colour is locked into the cotton fibres and won't wash off.

However, like all textiles, slight fading can occur over time with:
• Repeated washing (especially hot water)
• Sun exposure (UV light fades colours)
• Harsh detergents

This is normal for hand-dyed textiles. Many customers appreciate the natural 
aging. Colours become softer and more muted over time, adding to the artisanal 
charm.

Q: Why do you have so few products available?
A: Because your home should be a sanctuary, not a source of decision fatigue. We intentionally keep our collections very small to save you from endless scrolling and excessive consumerism. Instead of overwhelming you with massive, generic catalogs where quality gets diluted, we launch a single ‘Mood of the Month’ - a deeply thought-out, limited collection that remains authentic, real, and focused. This allows us to pour our energy entirely into perfect craftsmanship, sustainable small-batch production, and zero textile wastage. Buy less, choose well, and love your space.
Q: What is the thread count of Moon Linen bedsheets?
A: Honestly? We don’t focus on thread count, and here’s why:
High numbers are often an industry marketing trick used by mass-commercial brands to disguise lower-quality, multi-ply synthetic yarn that traps sweat and pills after a few washes. Instead, we invest in long-staple 100% pure cotton that is purposefully woven for a relaxed, highly breathable texture.
Think of the nostalgic, honest comfort of classic Indian Railway sheets, but thicker, softer, and beautifully dyed in boutique pastels. Our fabric has a rich, crisp, cloud-like thickness and exceptional durability, engineered to get softer and more buttery with every single wash rather than wearing out. We prioritize real, breathable weight over artificial showroom numbers.
Q: Why are Moon Linen products priced this way?
A: We believe that beautiful, highly curated spaces shouldn’t be a luxury reserved only for a few. Many premium home labels charge exorbitant prices simply to cover heavy corporate markups, retail margins, and branding fluff. We do things differently. Our pricing strictly reflects the honest cost of direct-to-consumer craftsmanship:
 1. 100% Honest Pure Cotton: We invest heavily in thick, durable, breathable cotton that is built to last for years, completely avoiding cheap polyester or synthetic blends.
2. The Artisanal Dyeing Effort: Achieving our signature, muted pastel tones requires a meticulous, smallbatch hand-dyeing and stonewashing process that respects the natural integrity of the fabric. 
3. No Skimping on Fabric: From generous sizing that easily fits deep mattresses to the extra fabric required to meticulously stitch our signature, romantic ruffles on the pillow covers, we prioritize premium detail over cutting corners. By cutting out the middleman and corporate greed, we deliver boutique-quality, thoughtfully designed bedding straight to your doorstep at a fair, accessible price.
"Beautiful bedrooms for everyone - that’s the mood."
Q: Can I return or exchange my sheets?

A: Since each sheet is hand-made and made-to-order, we have a return/
exchange policy. Please contact us at hello@moonlinen.co within 3 days of 
receipt if there's a quality issue. We'll work with you to make it right.

Q: How long does shipping take?

A: Orders ship within 5-10 business days. Delivery time depends on your location:
• Within India: 5-10 business days
• International: 15-30 business days (varies by country)

Q: How do I contact Moon Linen?

A: Email: hello@moonlinen.co
Instagram: @moonlinen_official
Website: www.moonlinen.co

We respond to all inquiries within 24 hours.