Frequently asked questions
Do you offer returns or exchanges?
Yes. If your order isn't quite right, we offer returns and exchanges according to our policy. Our support team is always happy to help with any questions before or after your purchase.
What fabric do you use?
All Moon Linen bedsheets are crafted from 100% cotton, chosen for its softness, breathability, and comfort throughout the year.
What should I expect when my Moon Linen bedding arrives?
Because Moon Linen bedding is crafted from thick-yarn 100% cotton and finished in soft pastel tones, you may notice subtle characteristics that make each piece unique. These can include a gently lived-in, stone-washed appearance, occasional cotton nips (small natural fiber flecks), and light lint during the first few washes.
These are natural characteristics of the fabric and dyeing process, not defects. They are part of what gives Moon Linen its relaxed texture, depth of colour, and artisanal character. With use and washing, the fabric continues to soften beautifully while retaining its charm.
What makes Moon Linen different from other bedsheets?
Every Moon Linen piece is hand-dyed in small batches and inspired by carefully curated colour stories. Unlike mass-produced bedding, subtle variations in tone and pattern make each piece uniquely yours.
ecause our bedding is hand-dyed, slight variations in colour and character are part of what makes each piece special. These variations are a hallmark of the artisanal process rather than a defect.
How do I care for my Moon Linen bedding?
While hand washing is ideal, Moon Linen bedding is designed to be machine washable for everyday convenience. We recommend washing on a gentle cycle with similar colours and a mild detergent.
Thoughtful care helps preserve the softness of the cotton, the character of the hand-dyed finish, and the subtle beauty of our pastel colour stories for years to come.